Privacy Policy

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Effective Date: Jan 1 , 2025

Last Updated: Jan 30th , 2025

1. Introduction

Uplift Moving Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, website, and communications.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

2.1. Information You Provide Directly

• Contact Information: Name, phone number, email address, and mailing address.

• Booking Information: Moving date, pickup and delivery addresses, details about items to be moved, and any special service requests.

• Payment Information: Credit/debit card details or payment transaction details when you make a booking.

• Customer Communications: Emails, messages, or phone conversations when you contact us.

2.2. Information We Collect Automatically

• Website Usage Data: IP address, browser type, device information, and website navigation behavior when you visit our website.

• Cookies and Tracking Technologies: We may use cookies and similar tracking tools to improve website functionality and user experience.

2.3. Information from Third Parties

• Referral Services: If you are referred to us by another customer or partner.

• Payment Processors: We may receive transaction confirmations from third-party payment processors.

3. How We Use Your Information

We use your information for the following purposes:

• Service Fulfillment: To schedule, confirm, and complete your move.

• Customer Communication: To respond to inquiries, provide quotes, and send updates regarding your move.

• Payment Processing: To securely process payments and refunds.

• Legal Compliance: To comply with legal requirements and protect our business.

• Marketing and Promotions: To inform you about special offers, promotions, or services (only with your consent).

• Website Improvement: To analyze trends, track engagement, and enhance user experience.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With Service Providers: Third-party vendors who assist us with payment processing, IT support, or customer service.

• For Legal Compliance: When required by law, court order, or to protect the rights and safety of Uplift Moving Inc.

• With Your Consent: If you request or authorize the sharing of your information with a third party.

5. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

• Secure Payment Processing: We use industry-standard encryption for financial transactions.

• Access Control: Only authorized personnel have access to sensitive data.

• Data Retention: We retain personal data only as long as necessary for business or legal purposes.

However, no method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request to access or update your personal data.

• Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

• Marketing Preferences: You can opt out of receiving marketing communications at any time.

To exercise your rights, contact us at info@upliftmovinginc.com.

7. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance and functionality.

• Analyze website traffic and usage patterns.

• Provide personalized services and ads (if applicable).

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Continued use of our services after changes means you accept the revised policy.

10. Contact Information

For any privacy-related inquiries, please contact us:

Uplift Moving Inc.

Phone: 604-379-3322

Email: info@upliftmovinginc.com

Website: www.upliftmoving.ca